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Email Technical Support

Important!
Most problems can be solved by consulting our FAQ's page. On this page, you will find the most Frequently Asked Questions concerning INITIAL SET-UP REQUIREMENTS for first-time users. On this page there are also links to information explaining how to resolve printing problems and much, much more; please make sure you have read these pages thoroughly first.

To help us in expediting our response to your question, please fill out the questionaire below.

Have you read and followed all instructions on the FAQ page:
Yes
No

If you are using Internet Explorer, is it 5.5 or higher (5.1 for Mac users)?
Yes
No

Have you set your margins to .5" on all 4 sides (or checked the "Fit To Page" box for MAC)?
Yes
No

Have you deleted your headers/footers (or UNchecked the header/footer box for MAC)?
Yes
No

Have you disabled any "pop-up blocker" software?
Yes
No

If you answered "No" to any of the questions above, please click here first.



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I am a:
Teacher Special-ed teacher Parent
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Home-school teacher Principal Other

My Computer is a:

Desktop PC Macintosh/Apple Desktop Other
Laptop PC Macintosh/Apple Laptop

My problem concerns:
Printing An activity The activities interface
Logging in Fonts
(make sure to downloaded the TME font package)
Other

What steps have you taken to troubleshoot the problem?

If your question concerns a printing or font problem:

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